Your trusted UK casino destination
Get in Touch with Test Design
At Test Design, we are committed to providing every player with a first-class experience. Whether you have a question about your account, a bonus, a payment, or anything else, our dedicated support team is here to help you around the clock.
24/7 Customer Support
Our support team is available 24 hours a day, 7 days a week, so you can reach us whenever you need assistance — day or night. We pride ourselves on fast, friendly, and knowledgeable responses to every enquiry.
Ways to Contact Us
- Live Chat: The quickest way to reach us. Click the live chat icon on any page of the site to connect with a support agent instantly, any time of day.
- Email: For less urgent matters or detailed enquiries, you are welcome to write to our support team. We aim to respond to all emails promptly.
Before You Contact Us
You may find an instant answer in our Help Centre. Common topics covered include:
- Account registration and verification
- Deposits and withdrawals
- Bonus terms and wagering requirements
- Game queries and technical issues
- Responsible gambling tools
Responsible Gambling Support
If you are concerned about your gambling or the gambling of someone you know, please reach out to us directly so we can discuss the responsible gambling tools available to you. You can also seek free, confidential support from independent organisations at any time.
Licensing & Regulatory Enquiries
Test Design operates under licence #123456 issued by the UK Gambling Commission (UKGC). If you have a complaint that has not been resolved to your satisfaction after contacting our support team, you have the right to escalate the matter to the UK Gambling Commission or an approved Alternative Dispute Resolution (ADR) service.
Key Account Information
| Detail | Information |
|---|---|
| Minimum Deposit | £10 |
| Minimum Withdrawal | £20 |
| Withdrawal Processing Time | 1–3 business days |
| Supported Currencies | GBP, EUR |
| Deposit Methods | Visa, Mastercard, PayPal, Skrill, Neteller |
| Withdrawal Methods | Visa, Mastercard, PayPal, Skrill |
| Support Languages | English |
| Support Hours | 24/7 |
Welcome Offer Reminder
If you have a question about our current welcome offer — 100% up to £200 + 50 Free Spins — our support team will be happy to walk you through the details. Please note that the offer is available to new players only, requires a minimum deposit of £10, and carries a 35x wagering requirement. Full terms and conditions apply.
Test Design is a premium online casino trusted by UK players. We are licensed and regulated by the UK Gambling Commission (UKGC), licence #123456. Please gamble responsibly. 18+ only.